Terms & Conditions

Booking Terms & Conditions

 

Check-in

Upon check-in, guests are required to provide a photo identification and credit card. Please note that any special requests are subject to availability and may incur additional charges.

 

Pets

Regrettably, pets are not permitted.

 

Minimum Age

The minimum age for check-in is 25, and the primary person responsible for the booking must also be over 25 years of age.

 

No Parties and Ethical Conduct

Our property is not suitable for events such as hen or stag parties. We kindly ask that our guests respect social and ethical guidelines. Please refrain from causing disturbances, loud music, or engaging in activities that could disrupt your neighbors' peace. Quiet hours are observed from 14:30 to 17:30 and from 23:00 to 07:00. Safety, especially concerning children, should be prioritized around the property. 

 

Additional Costs

The rental rates cover electricity, mains water, cleaning, garden supplies, and local taxes. No extra charges, surcharges, taxes, staff salaries, or management fees are applied. While gratuities for household staff are encouraged, they are at the guest's discretion.

 

Damage or Losses

Please treat the property and its contents with care and leave it in good condition. Be aware that seemingly minor damages may incur significant expenses due to our high standard and designer finishes. The guest is responsible for any damage, losses, or special cleaning requirements. Excessive or unacceptable damage may result in immediate eviction without compensation.

 

Access

While you enjoy the property, there may be occasional access required by the owner, owner's representative, or staff for maintenance or additional services. Reasonable access should be provided when necessary.

 

Number of Guests

Please ensure the number of guests adheres to the maximum occupancy specified in your booking confirmation. Exceeding this limit may affect the property's insurance coverage.

 

Use of Property

All bookings are intended for holiday purposes, and the property should be used for this purpose unless otherwise agreed upon. For events or purposes other than holidays, please notify us in advance for special arrangements and approvals.

 

Subletting

The property should not be sublet or assigned to others.

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Private Chefs and Catering Providers

Approved third-party catering suppliers, babysitting services, fitness instructors, beauty specialists, DJs, musicians, and entertainment services are permitted. However, chefs need prior approval to avoid compromising security or causing damage. Guests bear responsibility for any damages caused by third-party contractors.

 

Conduct and Due Care

The property is in a quiet residential neighborhood. Please ensure all guests and visitors behave appropriately and avoid any illegal or immoral activities.

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Video Surveillance

Exterior areas are monitored by cameras for security.

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The Pool

Electrical devices near the pool should be handled with care. Children must be supervised around the pool, as no lifeguard is provided.

 

Valuables and Security

Guests' valuables and property are their responsibility. Please lock windows and doors when not on the premises. Any loss or damage to personal property is not the responsibility of the owner or owner's representative.

 

Safety Deposit Boxes

Use the in-room safety deposit boxes for valuables. Any lost login codes should be reported immediately.

 

Complaints

Please report any problems immediately for prompt resolution. Unreported issues will be considered satisfactory.

 

Provisions

This is a self-catering accommodation; guests are responsible for their daily provisions. The staff can assist with purchasing provisions, which will be charged to the guest's account.

 

Force Majeure

Refunds or indemnification are not provided if booking becomes impossible due to events beyond our control.

 

Personal Data Protection

This agreement adheres to Greek Data Protection laws and GDPR. Guest data may be provided to national data protection authorities for compliance.

 

Jurisdiction

This agreement is governed by Greek laws and jurisdiction. Any disputes are exclusively referred to Greek Courts.

 

By accepting these terms and conditions, you confirm your understanding and agreement without reservation or exception.